At Elixir Aesthetics and Wellness, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

• Personal Identifiable Information (PII):
  Name, address, email address, phone number, and payment details.

• Health and Treatment Information:
  Information you provide related to your medical history, beauty goals, or treatments you’re interested in.

• Technical Information:
  IP address, browser type, device information, and usage data through cookies or tracking technologies.

2. How We Use Your Information

We use your personal information to:

• Provide Services: To deliver aesthetic treatments and wellness services you have requested, including consultation bookings.

• Improve Our Services: To enhance and personalise your experience with us, as well as improve our website and treatment offerings.

• Communication: To communicate with you about your bookings, inquiries, promotions, and updates related to your services.

• Legal Compliance: To comply with legal obligations and regulations, including health and safety standards in aesthetic treatments.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data, including:

• Encryption to protect sensitive data transmitted during transactions.

• Access controls to ensure only authorised personnel have access to your information.

• Secure servers to store your personal and treatment data.

4. Sharing Your Information

We may share your personal information with:

• Third-Party Service Providers:
  We may share data with trusted partners who assist us in providing services (e.g., payment processors, email service providers, booking platforms).

• Legal Compliance:
  We may disclose your information if required by law or to protect our legal rights.

We will never sell, rent, or trade your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, such as:

• Cookies: Small files stored on your device to track your preferences and improve site performance.

• Google Analytics: To monitor and analyze site traffic for improving our website’s performance.

You can manage your cookie preferences through your browser settings.

6. Your Data Protection Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Correct any inaccurate or incomplete information.

• Deletion: Request that we delete your personal data, subject to legal requirements.

• Opt-Out: You can opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Data Retention

We will retain your personal data for as long as necessary to provide our services and comply with legal obligations. After this period, your data will be securely deleted.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Elixir Aesthetics and Wellness
77 Harley Street, London, W1G 8QN
Email: info@elixiraesthetiq.com 
Phone: +44 7718207870